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Privacy Policy

Last Updated: January 2025

At ILM Quiz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ILM Quiz mobile application ("App").

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Account Information: Username, email address, and profile information
  • Device Information: Device type, operating system, unique device identifiers, and IP address
  • Usage Data: Quiz scores, progress, preferences, and interaction patterns
  • Communication Data: Messages sent through our contact forms or support channels

1.2 Automatically Collected Information

When you use our App, we automatically collect:

  • App usage statistics and performance data
  • Crash reports and error logs
  • Analytics data to improve user experience
  • Device and network information for security purposes

2. How We Use Your Information

We use the collected information for the following purposes:

Purpose Information Used Legal Basis
Provide and maintain the App Account info, usage data Contract performance
Personalize user experience Preferences, quiz history Legitimate interest
Process rewards and referrals Account info, referral codes Contract performance
Improve App functionality Analytics, crash reports Legitimate interest
Provide customer support Contact info, communication data Contract performance
Ensure security and prevent fraud Device info, usage patterns Legitimate interest

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Hosting and maintaining our App
  • Analyzing usage patterns and improving performance
  • Processing payments (if applicable)
  • Providing customer support services

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure data storage practices

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Control

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain processing activities

6.2 Opt-Out Options

You can:

  • Disable push notifications in your device settings
  • Opt out of marketing communications
  • Delete your account through the App settings
  • Contact us to exercise your privacy rights

7. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Remember your preferences and settings
  • Analyze App usage and performance
  • Provide personalized content and features
  • Ensure security and prevent fraud

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to delete your personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to be informed about data processing
  • The right of access to your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in the App
  • Sending you an email notification
  • Displaying a prominent notice in the App

Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For users in the EEA, you may contact our Data Protection Officer at [email protected] for any GDPR-related inquiries.